Place your order by the 18th December to receive your books before Christmas
Your bag is currently empty.
Why shop with us?
Payment (What payment methods do you accept?)
Promotional Codes (How do I use my promo code?)
Confirmation (How will I know my order is complete?)
eBook Delivery (Where is my eBook?)
How do I check the status of my delivery online?
UK delivery rates
Lost or delayed deliveries
When will I receive my books?
How do I pay for my books?
How do I alter my subscription?
How do I cancel my subscription?
How do I get in contact with the Customer Services team?
Can I choose the books I receive each month?
Why should I join?
What are the benefits of subscribing?
What is an eBook?
What's so good about eBooks?
How do I buy and read my first eBook?
Do I need a special computer to read an eBook?
What is Adobe Digital Editions?
Should I activate Adobe Digital Editions anonymously or with an Adobe ID?
Can I transfer eBooks that I have already purchased or downloaded to another computer?
How many computers and devices can I authorise?
How do I select the option to not authorise my computer?
Can I authorise my computer at a later time?
Instead of the eBook I expected, I downloaded a file named 'urllink.acsm' - where is the eBook?
I am getting the error 'Server communication problem 'E_Adept_IO' - What should I do?
I downloaded my eBook but I can't find it now
I'm still having problems and would like to contact somebody
I am getting the error 'E_LIC_ALREADY_FULFILLED_BY_A_DIFFERENT_USER'. What should I do?
Do I have to pay delivery charges for eBooks?
Do I have to pay VAT on eBooks?
Can I purchase an eBook as a gift?
How long will it take to download an eBook?
What if I accidentally skip or erase the page that contains the link to my eBook?
Can I print my eBook?
What is the return policy for eBooks?
How do I change my details?
Why can't I see my subscription details?
How can I sign up to emails?