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"Hi Sally, sorry to hear about your experiences with the website, we have identified the problem and are looking to it resolve asap, in the meantime can you email Customer.Relations@hqnuk.co.uk who will able to assist you further. "
4 years ago
Exciting website updates
"We understand that some of our customers received their Easter emails late - this is a problem with our email service provider which we are investigating. Sorry for the disappointment! But fear not, the Easter bunny has popped by and the flowers are hidden once more! You can find them, and the free book, until midnight on Tuesday 22nd April. Happy Easter!"
Find the flowers
"After taking advice from you guys I went for the flowers option, went down a storm.
Thanks for the tip.
What's the best Mother's Day gift? *apart from books!*
"We're very sorry for problems you have experienced on our website over the weekend. Since launching the new website we have been experiencing download issues with some of our series as you have discovered. We are working round the clock to work out where the problem lies and get these fixed for everyone. Please be assured we will get everything back to normal very soon. Thank you for being so patient. Please feel free to get in touch via email at Customer.Relations@hqnuk.co.uk if any of your problems persist. Thank you, M&B x"
What's your favourite Mills & Boon series?
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